Kindly Reminder: not sold separately. It must be purchased with the hair/wig together.
6PCS Croc Clips For Styling Sectioning Wide Teeth Double Hinged Design Alligator Styling Sectioning Clips of Professional Hair Salon Quality
Estimated Delivery:
Free Shipping
Ships in 24 Hrs (Workday)
Shopping Security
30-Day Fast Return
100% Secure Payment
Shipping Info
×
Shipping Methods:
LUVME HAIR utilizes reliable carriers such as UPS, DHL, USPS, FedEx, and Royal Mail for global shipping.
Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.
About Tax:
Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
Additional Notes:
- Local logistics deliver on business days (Mon. - Fri.).
- Ensure your delivery address is accessible on workdays.
- Keep your phone on, as carriers may contact you.
- Some services may require a signature for delivery.
- If you waive the signature service, we will not be held responsible for any loss or damage to the package once it occurs.
|
Scenario |
Responsibility |
|
Incorrect personal shipping info or undeliverable address |
Buyer |
|
Customs duties in recipient’s country/region |
Customer |
|
Buyer’s delivery delay or address modification |
Buyer |
|
Cancellation or return halfway for personal reasons |
Buyer |
Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund
eligibility varies.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction! CUSTOMERCARE@LUVMEHAIR.COM
Return Policy
×
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, reach out to us at CUSTOMERCARE@LUVMEHAIR.COM, and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it by clicking [CANCEL MY ORDER]. Please note, cancellations cannot be processed once the order is shipped.
2. Order Returns
We gladly facilitate exchanges and returns of unused wigs within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
The provided return label is valid only for shipments within the United States.
For non-US customers, we will reimburse your shipping fee based on your shipping
receipt accordingly. Please note that you will be responsible for future return
shipping fees if your assigned free returns are used up. Customers in the US can
purchase a more affordable shipping label directly from us. Returns due
to merchant errors, such as shipping the wrong item, are not included in the total
free return.
Please kindly note that each order qualifies for a single free
return within 30 days of receipt.
2.1
Return Acceptable
For a return or
exchange, the wig must be in its original condition – with uncut, unbleached hair,
unchanged color, and untouched lace (without cutting or secondary trimming). Wigs, being
personal items in direct contact with the scalp, prioritize customer safety and hygiene.
Hence, we cannot accept used wigs for return.
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). [NEED TO RETURN] |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the
exchange product and necessary payment adjustments after approving your exchange
request.
Once we receive your returned item, we process the exchange, shipping
the new item within 3 business days. [NEED
TO EXCHANGE]
4. Refund Processing Time
Refunds issued within 2 business days. Processing times vary by payment method.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
Refunds through the original payment channel. If the card used has expired, contact the card issuer for assistance.
5. Repair Service
We provide a repair service for Luvme wigs requiring fixing due to non-human damage. Available for orders within 90 days from receipt. Initiate the repair process:
|
Steps |
Details |
|
1. Submit Repair Request |
Contact us with pictures or videos for our staff to assess repair feasibility. |
|
2. Receive Mailing Address |
We'll provide the mailing address upon approval. Note: You're responsible for shipping costs. |
|
3. Repair Completion |
Repair time up to 30 days, with possible additional time after evaluation. [NEED TO REPAIR] |
Estimated Delivery:
Free Shipping
Ships in 24 Hrs (Workday)
Shopping Security
30-Day Fast Return
100% Secure Payment
Shipping Info
×
Shipping Methods:
LUVME HAIR utilizes reliable carriers such as UPS, DHL, USPS, FedEx, and Royal Mail for global shipping.
Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.
About Tax:
Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
Additional Notes:
- Local logistics deliver on business days (Mon. - Fri.).
- Ensure your delivery address is accessible on workdays.
- Keep your phone on, as carriers may contact you.
- Some services may require a signature for delivery.
- If you waive the signature service, we will not be held responsible for any loss or damage to the package once it occurs.
|
Scenario |
Responsibility |
|
Incorrect personal shipping info or undeliverable address |
Buyer |
|
Customs duties in recipient’s country/region |
Customer |
|
Buyer’s delivery delay or address modification |
Buyer |
|
Cancellation or return halfway for personal reasons |
Buyer |
Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund
eligibility varies.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction! CUSTOMERCARE@LUVMEHAIR.COM
Return Policy
×
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, reach out to us at CUSTOMERCARE@LUVMEHAIR.COM, and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it by clicking [CANCEL MY ORDER]. Please note, cancellations cannot be processed once the order is shipped.
2. Order Returns
We gladly facilitate exchanges and returns of unused wigs within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
The provided return label is valid only for shipments within the United States.
For non-US customers, we will reimburse your shipping fee based on your shipping
receipt accordingly. Please note that you will be responsible for future return
shipping fees if your assigned free returns are used up. Customers in the US can
purchase a more affordable shipping label directly from us. Returns due
to merchant errors, such as shipping the wrong item, are not included in the total
free return.
Please kindly note that each order qualifies for a single free
return within 30 days of receipt.
2.1
Return Acceptable
For a return or
exchange, the wig must be in its original condition – with uncut, unbleached hair,
unchanged color, and untouched lace (without cutting or secondary trimming). Wigs, being
personal items in direct contact with the scalp, prioritize customer safety and hygiene.
Hence, we cannot accept used wigs for return.
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). [NEED TO RETURN] |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the
exchange product and necessary payment adjustments after approving your exchange
request.
Once we receive your returned item, we process the exchange, shipping
the new item within 3 business days. [NEED
TO EXCHANGE]
4. Refund Processing Time
Refunds issued within 2 business days. Processing times vary by payment method.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
Refunds through the original payment channel. If the card used has expired, contact the card issuer for assistance.
5. Repair Service
We provide a repair service for Luvme wigs requiring fixing due to non-human damage. Available for orders within 90 days from receipt. Initiate the repair process:
|
Steps |
Details |
|
1. Submit Repair Request |
Contact us with pictures or videos for our staff to assess repair feasibility. |
|
2. Receive Mailing Address |
We'll provide the mailing address upon approval. Note: You're responsible for shipping costs. |
|
3. Repair Completion |
Repair time up to 30 days, with possible additional time after evaluation. [NEED TO REPAIR] |
[ Independence Day Mega Sale! ]
Code MS20, Extra 20% Off Site-Wide
Code MS25, Extra 25% Off Over $299
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Description
Additional information
| Age Group | Adult |
|---|---|
| Brand | Mscoco Hair |
| Gender | Female |
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